TERMS OF USE

About these terms of use

These terms of use and associated Privacy Policy apply to this website.

In these Terms of Use:

• use of the terms ‘Dr Suelyn Lai-Smith’, ‘Dr Lai-Smith’, ‘we’, ‘us’ and ‘our’ refers to Sydney Womens Health Pty Ltd trading as Dr Suelyn Lai-Smith (ABN 88 646 874 731);
• the terms ‘you’ and ‘your’ refer to the user or viewer of the Online Services and/or the Information.

Acceptance of these terms of use

These Terms of Use (Online Services) are legally binding on you and us. By accessing, using or viewing the Online Services (including Information), you agree to these Terms of Use which, together with our Privacy Policy, govern our relationship with you in relation to the Online Services and Information. If you do not accept these Terms of Use or our Privacy Policy, you must not access, use or view the Online Services (including any Information).

We may change the content of the Online Services (including any Information), these Terms of Use or our Privacy Policy at our discretion and without notice. You should check these documents regularly. By continuing to use or view the Online Services (including any Information) you accept the Terms of Use and our Privacy Policy as they apply from time to time.

Your use of the Online Services (including any Information), these Terms of Use, and any dispute arising out of such use of the Online Services (including any Information) or these Terms of Use are subject to the laws of New South Wales. You submit to the non-exclusive jurisdiction of the Courts of New South Wales and any Courts of appeal from them.

Important information

THE ONLINE SERVICES ARE NOT INTENDED FOR USE IN EMERGENCY SITUATIONS. IF YOU ARE SUFFERING AN ACUTE ILLNESS OR EMERGENCY CONDITION, CALL TRIPLE ZERO (000) AND ASK FOR AN AMBULANCE.

The Information contained in, or accessed through, the Online Services (e.g., the website) is for your general information and use only and is not intended to be, or be used as medical advice.

Our Online Services are designed only for people who are located within Australia.

Any information provided through, and use of these services are not medical advice nor are they a substitute for independent professional advice and should not be used or relied on as an alternative to professional health care. If you have a particular medical problem, please consult a healthcare professional.

You should also refrain from disregarding professional advice or delaying seeking it due to any information contained in or obtained through the Online Services. This also includes any information you agree to receive directly from us (e.g. general information emails).

Disclaimer of warranties and representations

While the Information and Online Services are subject to our quality assurance processes, the Information and Online Services are also subject to continuing research, clinical experience, reasonable differences in opinions among authorities, unique aspects of individual situations and the possibility of human error in preparing the Information. We make no representation or warranty (express or implied) as to the currency, completeness, accuracy, reliability, suitability, fitness for purpose, non-infringement of third-party rights and / or availability of the Information or Online Services, or that the Information or Online Services will meet your health or medical requirements.

Whilst we provide general health information, the circumstances of each individual will differ. You should exercise your own judgement with respect to your use of our Online Services and Information, and you should carefully evaluate the currency, completeness, accuracy, reliability, suitability and relevance of the available Information. You should seek medical advice from a healthcare professional in relation to your own circumstances.

Disclaimer of liability

You acknowledge that your access to and use of any Information and the Online Services is entirely at your own risk and that the Information and Online Services may contain inaccuracies or errors.

To the maximum extent permitted by law, we expressly disclaim all liability (including for negligence) for any loss, damage, injury, expense or cost incurred by you arising out of accessing, downloading, using or relying on any of the Information or the Online Services including, but not limited to, in circumstances where:

• the Online Services or Information are used for a purpose for which they were not intended;
• the Online Services or Information contain errors, omissions or inaccuracies;
  you are unable to obtain consistent, reliable and uninterrupted access to our Online Services;
• there is damage or interference to your mobile or other device or any other piece of hardware, software, equipment or device installed on or used in connection with your device, or your data that arises in connection to your use of the website, its content or any linked website;
• you rely on an interpretation or opinion stated in, or which may be inferred from, the Online Services or the Information; or
• inaccurate information is available from any websites accessed via a link on the Online Services.

To the extent permitted by law, our liability for failure to comply with consumer guarantees required by Part 3-2 of the Australian Consumer Law, is limited to the supply of services again or the payment of the cost of having the services supplied again.

Intellectual property rights

All intellectual property rights in the Online Services and Information, including (without limitation) text, graphics, architecture and coding (including any copyright subsisting in them), is owned by Sydney Womens Health Pty Ltd or licensed to us.

You may access and download the Information on or from the Online Services where available to the extent permitted and in accordance with these Terms of Use and any relevant Additional Terms, but you may not, unless otherwise permitted by law, modify, publish, transmit, distribute, participate in the transfer or sale, create derivative works, or in any way exploit, any of the Information in whole or in part without the prior written permission of the owner or exclusive licensor of the material.

The Online Services and/or Information may contain trade marks owned by us and third parties. You may not display or use in any manner any trade marks featured on the Online Services or in any Information without the prior written permission of the trade mark owner.

Links to other websites

The Online Services may contain links to other websites. These links are provided for your convenience only.

Views or recommendations provided in linked websites do not necessarily reflect those of us and Sydney Womens Health has no responsibility for the content of the linked website(s). It is your responsibility to make your own decisions about the currency, completeness, accuracy, reliability and suitability of information contained in linked websites.

You may link to the Online Services, provided you do not alter any of the Information or Online Services. In linking to another website from the online Services you must not reproduce, frame or reformat the files, pages, images, information and materials from the Online Services on any other website unless we provide express prior written permission.

You must not use the Online Services or any Information to sell a product or service, or to increase traffic to your website for commercial reasons, such as advertising sales, or to facilitate these activities. We may prevent linking to any website at any time.

Information concerning medicines and other therapeutic goods

Information provided via the Online Services or available from the Online Services concerning medicines and other therapeutic goods is provided for the limited purpose of general information for the safe and effective use of the medicine and is not intended to be used as medical advice, diagnosis and treatment and should not be relied on to manage or diagnose a medical condition.

Information via the Online Services, including product information on medicines, may have been written by the relevant pharmaceutical companies or other third parties and such information has not been independently verified by us.

No preferential or special treatment is provided to any medicines or products listed.

You should seek medical advice in relation to medicines and use medicines only as directed by a healthcare professional. Always read the label. If symptoms persist see your doctor/healthcare professional.

The supply and regulation of medicines differs from country to country. Information about medicines via our Online Services is relevant only to the supply of medicines in Australia.

User accounts

As a patient of Sydney Womens Health you may be directed to create an account with our clinical software provider. The creation and use of any account created with our provider is subject to the Terms of Use provided by them when you create an account or as updated by them from time to time. Any terms of service provided by them are separate from these terms of use and apply to that service only.

System requirements

Some Online Services will require your computer, telephone, internet access, device and associated equipment to meet certain technical levels (System Requirements) in order to receive such services. We take no responsibility for problems associated with or arising from your inability to access or receive the services due to your computer, telephone, device, associated equipment or internet speed not meeting the System Requirements.

Security, viruses, errors and availability

The internet is an insecure public network which means there are risks that Information sent to or from Online Services may be intercepted, corrupted or modified by third parties. In addition, files obtained from or through Online Services may contain computer viruses, disabling codes, worms or other devices or defects. You bear the risks and responsibility for any loss or damage caused, directly or indirectly, by these risks, and we accept no liability for any interference with, loss or damage to your computer, telephone, system, device, associate equipment, software or data occurring in connection with the Online Services.

Last reviewed: January 2024